Regarding malfunctions of warranty registration and repair reception form

This issue has now been resolved.

November 29th 23:05 to December 1st If you have any inquiries after 5:00 p.m., please contact us using the inquiry form below.

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Thank you for using BONAVENTURA.

This is information for those who contacted us through the repair request form after 23:05 on the 29th, and for those who are planning to request repairs in the future.

Due to a system failure, we are currently unable to confirm warranty registrations other than from your order history (department stores, Amazon, Rakuten, etc.) or inquiries made via the repair request form.

We apologize for the inconvenience, but if you contact us after the above date and time, please contact us again at "support@mybonaventura.jp" or via the inquiry form below.

We apologize for any inconvenience caused.
We will update this article as soon as the restoration is complete.

Thank you for your cooperation.