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Article: How to resolve display system errors on the site

サイト内の表示システムエラー解消法について
HOW TO

How to resolve display system errors on the site

If the product color is not displayed on your smartphone or PC, it may be due to cache remaining in the browser you are using.
In this regard, we would appreciate it if you could check the solution below.

<For smartphones>
①Google Chrome
1. Delete the open BONAVENTURA Official Online Shop tab
2. Tap the three dots on the top right (see image below)
3. Scroll down and tap "Settings"
4. Tap "Advanced Settings" > "Privacy" at the bottom
5. Tap "Delete browsing data"
6. Change the "Period" at the top to a date before the date and time you first opened the BONAVENTURA site.
7. Check "Browsing history," "Cookies and site data," and "Cached images and files."
8. Tap "Delete data" on the bottom right

Clear cache

②For Safari
1. Delete the open BONAVENTURA Official Online Shop tab
2. Tap "Settings" from the iPhone home screen
3. Tap Safari
4. Click "Clear History and Website Data"
5. Select "Clear History and Data"

<For PC (Google Chrome)>
1. In the upper right corner, there are three dots just like on a smartphone. Tap on them.
2. Click "Settings" at the bottom
3. Click "Advanced Settings" on the left sidebar
4. Click "Privacy and Security"
5. Click Privacy and Security > Clear browsing data
6. Set the period to something before the first time you opened the BONAVENTURA site
7. Check all the boxes
8. Click "Delete data"

This may delete your history on other sites (e.g. you may have to log in again), we apologize for any inconvenience this may cause.

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